RealNetworks Technical Support

# Technical Support and Feedback

The RealNetworks Technical Support department operates an extensive Web site at http://service.real.com. The site includes answers to frequently asked questions, a documentation library, and a searchable knowledge base. To receive technical support, or to send us comments on this manual, please fill out the form at the following Web page:

- http://forms.real.com/service/techsupport/contact.html

The information you provide in this form will help technical support personnel to give you a prompt response.

| Tip: If you are having problems using this online manual, please see the About This Document page before contacting RealNetworks.

# Documentation Library

RealNetworks maintains a documentation library at:

- http://service.real.com/help/library/index.html

Most documents are available as bundled HTML archives that you can download, uncompress, and read through a Web browser. Many documents are also available in PDF format, which is suitable for printing. To read PDF manuals, you need Adobe's Acrobat Reader, which you can download from Adobe's Web site:

- http://www.adobe.com/products/acrobat/readstep.html

# Product Downloads

RealNetworks products and tools for creating and serving media are available at the following Web page:

- http://www.realnetworks.com/products/index.html

RealNetworks' consumer products, including RealOne Player, are available here:

- http://www.real.com

# Resources Web Page

The RealNetworks Resources page is the main information site for content authors and software developers working with RealNetworks products:

- http://www.realnetworks.com/resources/index.html

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